Effective Date: 28/4/2026
Last Updated: 28/4/2026
1. Introduction
This Privacy Policy explains how ANC Services (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you use our services or interact with us.
We are committed to protecting your personal data in accordance with applicable laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA).
By using our services or providing your information to us, you agree to the terms of this Privacy Policy.
2. Nature of Our Services
We provide application, document, and process facilitation services, which may include handling, preparing, submitting, and following up on applications with relevant authorities on your behalf.
As part of this, we may handle sensitive and confidential personal data, and we take this responsibility seriously.
3. Personal Data We Collect
We may collect and process the following types of personal data:
a) Identity Information
* Full name
* NRIC / passport number
* Nationality
* Date of birth
b) Contact Information
* Phone number
* Email address
* Residential or mailing address
c) Application & Document Data
* Forms, supporting documents, and records required for submissions
* Employment, business, or financial details (where applicable)
* Any information required by relevant authorities
d) Technical & Usage Data
* Website usage data (if applicable)
* IP address, browser type, and basic analytics
4. How We Collect Your Data
We collect personal data through:
* Direct communication (WhatsApp, email, phone, forms)
* Documents you provide to us
* Website submissions or inquiries
* Third parties authorized by you
5. Purpose of Data Collection
We use your personal data strictly for legitimate business purposes, including:
* Processing and managing your applications
* Submitting documents to relevant authorities
* Communicating with you regarding your case
* Providing updates, support, and follow-ups
* Verifying your identity and information
* Improving our services and operations
* Complying with legal and regulatory requirements
We do NOT use your data for unrelated purposes without your consent.
6. Disclosure of Personal Data
Your personal data may be disclosed to:
a) Government and Regulatory Authorities
Where necessary to complete your request or application.
b) Service Providers
Such as:
* Document processing partners
* IT and system providers
* Professional advisors (if required)
c) Legal or Regulatory Bodies
If required by law, regulation, or legal process.
We ensure that any third parties handling your data are subject to appropriate confidentiality obligations.
7. Data Security
We take reasonable and appropriate measures to protect your personal data, including:
* Restricted access to sensitive information
* Secure storage (digital and/or physical)
* Internal confidentiality practices
* Use of password-protected systems
However, no system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only as long as necessary for:
* Completing your requested services
* Meeting legal, regulatory, or operational requirements
After that, your data will be securely deleted or anonymized where appropriate.
9. Your Rights
Under applicable laws, you may have the right to:
* Access your personal data
* Request correction of inaccurate data
* Withdraw consent (subject to legal limitations)
* Request limitation of processing
To exercise your rights, please contact us using the details below.
10. Consent
By engaging our services or providing your personal data, you:
* Consent to the collection and use of your data as described
* Acknowledge that your data may be shared with relevant authorities as required to complete your request
11. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
ANC Services
Email: ancentsp@gmail.com
Phone: +6017-557-8613
14. Disclaimer
We act as an independent service provider assisting clients with applications and processes. We are NOT affiliated with, endorsed by, or representing any government authority.
End of Privacy Policy
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