🔎 Question : How Long Does It Takes?
Answer : All queries are processed in accordance with the Malaysian government’s SOP (Standard Operating Procedure). The processing time typically ranges from 1 to 100 working days, depending on the nature and complexity of your request.
🔎 Question : What Documents Are Needed For My Query?
Answer : For general submissions, required documents typically include Borang(Completed forms), Proof of Identification, and any Supporting Documents relevant to your request. Please contact us for more information.
🔎 Question : What are the fees?
Answer : As we operate across multiple sectors and fees are subject to change in accordance with relevant authorities’ requirements, we will assess and provide the applicable cost after reviewing your request.
🔎 Question : What happen if my application is delayed?
Delays may occur due to processing times, additional verification, or requirements set by the relevant authorities. We will keep you updated on any developments and advise accordingly if further action is needed.
🔎 Question : Can i assume that my application will be granted approval at the end of procedure?
No. Approval decisions are made solely by the relevant government authorities. Our role is to assist in preparing and submitting your application accurately and in accordance with current requirements.
🔎 Question : How will I receive updates on my request?
Updates will be provided through your preferred contact method, such as WhatsApp, Text or Email. The frequency of updates depends on the stage of processing and authority response time.
Still have questions?
Feel free to contact us, and we will be happy to assist you.
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